The Network Operations Centre in Tema monitors infrastructure across our contracted footprint and coordinates the field response when something fails. We are hiring an engineer to join the shift rotation.

You will monitor alarms, diagnose faults, dispatch and guide field crews, and manage incidents through to resolution and write-up. When a tower goes down at two in the morning, the quality of the next twenty minutes is largely down to whoever is on shift.

The NOC runs three shifts and the rotation includes nights and weekends, compensated accordingly. This is a role with a clear route into a team lead position.

1. 01Monitor network alarms and performance across the contracted footprint
2. 02Diagnose faults and dispatch the appropriate field crew
3. 03Manage incidents to resolution and produce the incident report
4. 04Escalate to the operator's own NOC where contractually required
5. 05Maintain shift handover records

1. 01Degree or HND in Telecommunications, Electrical Engineering or Computer Science
2. 02At least three years in a network operations or field engineering role
3. 03Understanding of transmission, power systems and RF basics
4. 04CCNA or equivalent is an advantage
5. 05Available for a three-shift rotation including nights and weekends

1. Your CV
2. Short note
3. Sent

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